We accept all major credit and debit cards including Visa, Mastercard and Amex as well as Paypal.
WHEN WILL MY ORDER BE SHIPPED?
We aim to dispatch orders received by 10am Monday to Friday on the same day. However at peak trading times please allow up to 48 hours. We do not dispatch Fridays to avoid products being held in hot delivery vans over the weekend.
HOW LONG WILL DELIVERY TAKE?
AUSTRALIA – NSW, VIC, QLD, ACT, SA, TAS Standard Post – 3 to 7 business days Express Post – 1 to 3 business days (metro only) Courier to Metro Areas – 2 to 6 business days Courier to Regional Areas – 3 to 8 business days
AUSTRALIA – WA, NT Standard Post – 5 to 10 business days Express Post – 2 to 5 business days (metro only) Courier to Metro Areas – 5 to 9 business days Courier to Regional Areas – 6 to 12 business days
NEW ZEALAND
International Post – 7 to 14 business days
CAN I TRACK MY ORDER?
Yes! Once your purchase has been completed and shipping has been arranged, you will receive an email with a tracking number.
DO YOU OFFER FREE DELIVERY?
Yes, we do. All orders within Australia, over $100 will receive free shipping.
CAN I RETURN OR EXCHANGE AN ITEM?
If you’ve changed your mind or received a faulty item in transit, then yes. We do ask, however, for hygiene and safety purposes that your purchase remains unopened and unused.
To start the return process, we ask that you make contact with us within 7 days of delivery via email byclicking here.
Once approved, you will need to forward your goods to: ATTN: RETURNS Shave with Valor by Valor Organics 12 Millennium Circuit, Helensvale, QLD 4212 Australia
Please Note: All refunds and returns are required to be processed by directly via the place of purchase. We do not refund any shipping charges.
