Delivery & Returns
WHAT ARE MY PAYMENT OPTIONS?
We accept all major credit and debit cards including Visa, Mastercard as well as Paypal.
WHEN WILL MY ORDER BE SHIPPED?
Dispatch occurs within 24 hours of placing your order. (Monday to Friday only). In periods of extreme heat, we do not ship on Fridays.
HOW LONG WILL DELIVERY TAKE?
AUSTRALIA – NSW, VIC, QLD, ACT, SA, TAS
Standard Post – 3 to 7 business days
Express Post – 1 to 3 business days (metro only)
Courier to Metro Areas – 2 to 6 business days
Courier to Regional Areas – 3 to 8 business days
AUSTRALIA – WA, NT
Standard Post – 5 to 10 business days
Express Post – 2 to 5 business days (metro only)
Courier to Metro Areas – 5 to 9 business days
Courier to Regional Areas – 6 to 12 business days
International Post – 7 to 14 business days
CAN I TRACK MY ORDER?
Yes! Once your purchase has been completed and shipping has been arranged, you will receive an email with a tracking number.
DO YOU OFFER FREE DELIVERY?
Yes, we do. All orders within Australian, over $100 will receive free shipping.
CAN I RETURN OR EXCHANGE AN ITEM?
If you’ve changed your mind or received a faulty item in transit, then yes. We do ask, however, for hygiene and safety purposes that your purchase remains unopened and unused.
To start the return process, we ask that you make contact with us within 7 days of delivery via email by clicking here.
Once approved, you will need to forward your goods to:
Shave with Valor by Valor Organics
12 Millennium Circuit,
Helensvale, QLD 4212 Australia
Please Note: All refunds and returns are required to be processed by directly via the place of purchase. We do not refund any shipping charges.